Privacy Policy
At Zen Aura, we value your privacy. As an EU-based business, we comply with the General Data Protection Regulation (GDPR).
Information We Collect
- Name and contact details
- Shipping address
- Payment information (processed securely via third-party providers)
- Browsing behavior on our site
How We Use Your Information
- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Communicate with you regarding your order or inquiries
Sharing of Information We may share your information with trusted third parties only when necessary: payment providers, shipping partners, and analytics/advertising platforms (such as Google and Meta). These parties are required to handle your data securely.
Data Retention We retain your personal data for up to 3 years after your last order, unless a longer retention period is required by law.
Data Security We take appropriate technical and organizational measures to protect your personal information.
Your Rights (GDPR) You have the right to: access your personal data, request corrections, request deletion, and object to processing. To exercise these rights, contact us at: contact@zen-aura.store
Cookies We use cookies to improve your experience and analyze site usage. For more details, please refer to our Cookie Policy.
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact contact@zen-aura.store