Frequently Asked Questions (FAQ)

Q: How long does delivery take?
A: Delivery usually takes 6–13 business days.

Q: Do you ship internationally?
A: At the moment, we ship only within the EU.

Q: Can I return a product?
A: Refunds are available only for defective or non-functional items.

Q: Do I need to return the item to get a refund?
A: No, in most cases a return is not required.

Q: How can I track my order?
A: You’ll receive a tracking link by email once your order ships.

Q: How can I contact you?
A: Contact us via the Contact page or email , we reply within 24 hours.